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Terms & Conditions That Protect Your Account

These Terms & Conditions govern every interaction between you and kl sore — from the moment you open your account through to withdrawals processed via DANA, OVO, GoPay…

Account Eligibility — depends on local lawDANA, OVO, GoPay & QRIS CoveredDispute Resolution Process IncludedAccount Closure Rights ExplainedLast Updated & Version Tracked

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How Our Terms Apply to Your Account

kl sore Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your use of kl sore is subject to these Terms & Conditions in full, and access depends on local law in your region. We apply Indonesian Rupiah (IDR) as the default account currency, and all deposit and withdrawal activity through DANA, OVO, GoPay and QRIS is

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governed by the transaction rules in Section 4. We reserve the right to suspend or close an account that violates these terms without prior notice, though we will always communicate the reason within 48 hours via your registered email. Any change to these Terms & Conditions
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will be published on this page at least seven calendar days before taking effect, and continued use of your account after that date constitutes acceptance. If you disagree with a revision, you may close your account before the revision date by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

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Reach Us About Any Terms & Conditions Question

If any clause in these Terms & Conditions is unclear, or if you need to flag a potential breach, our support team is available around the clock.

Live Chat Our live chat channel operates 24 hours a day, seven days a week. Start a session from the help icon in your account dashboard and receive a response within two minutes during normal traffic periods.

Email Support Send detailed Terms & Conditions enquiries to our support address listed in your account profile. We aim to send a written response within four business hours and keep a full email trail for your records.

In-Account Ticket Log into your account, navigate to Help > Submit a Request, and raise a formal ticket. Each ticket receives a unique reference number so you can track progress and escalate if a resolution is not reached within 24 hours.

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How kl sore Handles Your Data and Account Security

Our Terms & Conditions sit alongside a set of operational practices designed to keep your account and personal data secure at every stage.

Data Retention Policy

We retain your account data for as long as your account remains open and for a defined period after closure, in line with applicable Indonesian data regulation. You may request a copy of your stored data at any time via an in-account ticket.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from the Settings panel in your account; disabling analytics cookies does not affect your ability to deposit or withdraw.

Account Security Practices

Two-step verification is available for all accounts and we strongly encourage you to enable it. Login attempts from unrecognised devices trigger an automatic email alert to your registered address within sixty seconds of the attempt.

Withdrawal Verification

Every withdrawal — whether via DANA, OVO, GoPay or QRIS — passes an identity check against the details you registered at account opening. Mismatched details pause the withdrawal and prompt a verification step, usually resolved within one business day.

Requesting Account Changes

Changes to your registered email, phone number or payment method require identity confirmation. Submit a change request through Help > Account Settings; we process confirmed requests within 24 hours and notify you by email when the update is applied.

Who to Contact for Disputes

For any dispute arising from these Terms & Conditions, your first step is the in-account ticket system. If a ticket is not resolved to your satisfaction within five business days, you may escalate to our senior compliance contact listed in Section 9 of the full Terms document.

Common Questions About Our Terms & Conditions

The questions below reflect what account holders most often ask us about these Terms & Conditions. If your question is not covered here, open a support ticket and we will respond within four business hours with a written answer you can keep for your records.

The full Terms & Conditions document is always available on this page at klsore.xyz/terms-conditions/. We update the version number and effective date at the top of the document each time a revision is published, so you can confirm you are reading the current version.

Yes. Section 4 of our Terms covers all payment rails — DANA, OVO, GoPay and QRIS. Each method shares the same core rules on Deposit references, withdrawal timing and identity checks, with minor method-specific notes listed in the sub-clauses of that section.

We publish changes at least seven calendar days before they take effect. If you disagree, contact our support team before the revision date and request account closure. We will process your closure, settle any pending balance and confirm by email within two business days.

We may suspend an account immediately if we detect a serious breach of these Terms, but we will send a written explanation to your registered email within 48 hours. For minor breaches, we issue a warning first and allow a response period before any suspension takes effect.

Open a ticket via Help > Submit a Request in your account dashboard and select the 'Data Access Request' category. We will compile and send your data export to your registered email within five business days of confirming your identity.

The core Terms apply uniformly across Indonesia, but certain features — including access to specific game categories and payment caps — depend on local law in your area. Any region-specific restriction is noted in the relevant section of the Terms document.

Start by raising an in-account ticket detailing the decision you wish to dispute. If our standard support team does not resolve it within five business days, escalate using the contact details in Section 9 of the Terms document for senior compliance review.

Terms & Conditions That Protect Your Account

Reach Us About Any Terms & Conditions Question

How kl sore Handles Your Data and Account Security

Data Retention Policy

Cookie Usage

Account Security Practices

Withdrawal Verification

Requesting Account Changes

Who to Contact for Disputes

Common Questions About Our Terms & Conditions

01 Where can I read the full Terms & Conditions document?

02 Do these Terms & Conditions apply to all payment methods including DANA and GoPay?

03 What happens if I disagree with a change to the Terms & Conditions?

04 Can kl sore close my account without warning?

05 How do I request a copy of my personal data held by kl sore?

06 Are these Terms & Conditions the same for all regions in Indonesia?

07 How do I formally dispute a decision made under these Terms & Conditions?

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